An NFC- based customer loyalty systemAn NFC- based customer loyalty system
Faculty of Sciences. Mathematics and Computer Science
Faculty of Applied Engineering Sciences
Constrained Systems Lab (CoSys-Lab)
Engineering sciences. Technology
MOBILITY 2011, the First International Conference on Mobile Services, Resources and Users
Customer loyalty systems that use barcode-based cards have gained a lot of popularity in the last decades, resulting in customer wallets that are overwhelmed with barcode-based loyalty cards. In this paper, a solution for this problem is provided. Based on general and market research of customer loyalty systems, a customer loyalty system that uses NFC (Near Field Communication) technology is designed that requires only one NFC medium (e.g. an NFC-enabled smart card or an NFC-enabled mobile device) for each customer, which is capable of holding multiple visual loyalty cards.