Title
The need to say sorry : the effects of apologies in bad news and crisis communication The need to say sorry : the effects of apologies in bad news and crisis communication
Author
Faculty/Department
Faculty of Applied Economics
Publication type
conferenceObject
Publication
[*]
Subject
Mass communications
Source (book)
2012 ABC Europe Conference, Nijmegen 30 mei - 2 juni 2012
Carrier
E
Target language
English (eng)
Affiliation
University of Antwerp
Handle