The need to say sorry : the effects of apologies in bad news and crisis communication

Publication

Title				The need to say sorry : the effects of apologies in bad news and crisis communication

Author				Janssen, D. Jansen F.

Language				English

Source (book)				2012 ABC Europe Conference, Nijmegen 30 mei - 2 juni 2012

Publication				2012

UAntwerpen

Faculty/Department				Faculty of Business and Economics

Research group

Publication type				P3 Proceeding

Subject				Mass communications

Affiliation				Publications with a UAntwerp address

External links

Record

Identifier

Creation

21.11.2013

Last edited

17.06.2024

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