Title
A critical approach to the development of blended medical communication training materials A critical approach to the development of blended medical communication training materials
Author
Faculty/Department
Faculty of Arts. Linguistics and Literature
Publication type
article
Publication
Stellenbosch :University of Stellenbosch, Department of General Linguistics ,
Subject
Human medicine
Linguistics
Source (journal)
Stellenbosch papers in linguistics / University of Stellenbosch. Department of General Linguistics. - Stellenbosch, 1978, currens
Volume/pages
42(2013) , p. 333-351
ISSN
1027-3417
2223-9936
vabb
c:vabb:373532
Carrier
E
Target language
English (eng)
Full text (Publishers DOI)
Affiliation
University of Antwerp
Abstract
Effective communication between doctors and patients improves patient health outcomes (Hewett et al. 2009; Stewart 1995; Watson et al. 2012), and communication skills courses have become an integrated component of the medical curriculum. However, language-discordant contexts are not fully provided for yet, since [l]anguage support guides (such as the Calgary- Cambridge guides; Silverman et al. 2005) generally target native speakers rather than language learners, and typically mention the use of a second or foreign language as just one of many issues in cross-cultural communication without providing any solutions or prescriptions to address ensuing communication problems (Gasiorek and Van de Poel 2012:372). In a South African professional healthcare context, communication challenges are manifold because of the number of languages and cultures involved and because of the diverse views on the nature of a medical encounter. South African public healthcare is further hampered by a lack of doctors (KZN Department of Health 2013). Given the need for tailored communication materials, a new vocational training course in Afrikaans as a second language was introduced for first-year medical students at one South African university applying a blended learning approach (i.e. restricted contact teaching and autonomous online learning). To facilitate the development and implementation process, the European project Medics on the Move (MoM) was adapted and adopted as a communication tool. This paper addresses principles and practices underlying the MoM materials as part of the process of adapting the vocational training concept to the specific South African context, needs and learners. The development process is presented as an integral part of a comprehensive needs analysis (Brown 1995), at the end of which new questions and needs are identified. The results corroborate that MoM-SA is a dynamic and effective teaching/learning tool which functions as a language support system that helps build skills for a multilingual professional environment.
E-info
https://repository.uantwerpen.be/docman/iruaauth/2f35c3/668d8adc268.pdf
Handle