Who you are / where you live : do neighbourhood characteristics explain coproduction?Who you are / where you live : do neighbourhood characteristics explain coproduction?
Faculty of Social Sciences. Political Sciences
Media, Movements and Politics (M2P)
Public Administration & Management
International review of administrative sciences. - Brussel
(2015), p. 1-33
University of Antwerp
Coproduction establishes an interactive relationship between citizens and public service providers. Successful coproduction hence requires the engagement of citizens. Typically, individual characteristics such as age, gender, and income are used to explain why citizens co-produce. In contrast, neighbourhood-level variables receive less attention. Nevertheless, the coproduction literature, as well as social capital and urban planning theory, provides good arguments for why neighbourhood variables may be relevant. In this study, we examine the administrative records of citizen-initiated contacts in a reporting program for problems in the public domain. This coproduction programme is located in the district of Deurne in the city of Antwerp, Belgium. A multilevel analysis is used to simultaneously assess the impact of neighbourhood characteristics and individual variables. While the individual variables usually found to explain coproduction are present in our case, we also find that neighbourhood characteristics significantly explain coproduction. Thus, our findings suggest that participation in co-production activities is determined not only by who you are, but also by where you live.