Title
Entrepreneurial intervention in electronic markets: the influence of customer participation
Author
Publication type
article
Publication
Boston, Mass. ,
Subject
Economics
Source (journal)
International entrepreneurship and management journal. - Boston, Mass.
Volume/pages
9(2013) :4 , p. 521-529
ISSN
1554-7191
ISI
000326692700003
Carrier
E
Target language
English (eng)
Full text (Publishers DOI)
Affiliation
University of Antwerp
Abstract
In electronic markets, web 2.0 is emerging in a disruptive way. In this work we conceptualize web 2.0, identifying all its functionalities and firm applications. We describe technological and social changes that should brought in the firm to take benefit of the advantages of the web 2.0, as well as its relationship with knowledge management. We explain how knowledge transfer in the firm can create value through web 2.0 applications. Finally we develop a model who relates the web 2.0 and its potential to create value in the firm, adapting Amit and Zott (Strategic Management Journal 22: 493-520, 2001)'s dimensions to the web 2.0 particular case.
E-info
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Handle