Title
Using entropy's justificatory knowledge for a business process design theory
Author
Faculty/Department
Faculty of Applied Economics
Publication type
conferenceObject
Publication
New york :Ieee ,
Subject
Economics
Computer. Automation
Source (journal)
Proceedings of the annual Hawaii international conference on system sciences / IEEE Computer Society Press. - Los Alamitos, Calif.
Source (book)
47th Annual Hawaii International Conference on System Sciences, JAN 06-09, 2014, Waikoloa, HI
Volume/pages
(2014) , p. 3717-3726
ISSN
1060-3425
ISI
000343806603104
ISBN - Hoofdstuk
978-1-4799-2504-9
Carrier
E
Target language
English (eng)
Full text (Publishers DOI)
Affiliation
University of Antwerp
Abstract
Business processes and the data they generate are often complex, causing uncertainty for managers who have to take decisions based on this information. At this moment, a theoretical understanding of the complexity associated with these business processes and their data is absent. In this paper, we therefore suggest the concept of entropy from thermodynamics as justificatory knowledge for governing design science research efforts. This might lead to a set of prescriptive guidelines for creating business processes exhibiting a low degree of complexity. Our analysis shows that entropy indeed seems a viable concept for this purpose.
E-info
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