Publication
Title
What do you do when you cant accommodate? Managing and evaluating problematic interactions in a multilingual medical environment
Author
Abstract
This study sought to better understand how speakers react, and what factors predict their evaluations of interaction, when a language barrier renders conventional verbal accommodation impossible. An analysis of conversation self-reports by n = 30 medical doctors working in multilingual hospital settings indicated that in these situations, speakers engage with their interlocutor to problem solve, and use their social and affective experiences as a basis for evaluating these conversations. These results underscore the importance of social connection when language barriers render conventional interaction impossible, and highlight how the cognitive and affective functions of accommodation work in concert.
Language
English
Source (journal)
Language and communication. - Oxford
Publication
Oxford : 2015
ISSN
0271-5309
Volume/pages
41(2015), p. 84-88
ISI
000350931300008
Full text (Publishers DOI)
Full text (open access)
The author-created version that incorporates referee comments and is the accepted for publication version Available from 15.11.2017
Full text (publishers version - intranet only)
UAntwerpen
Faculty/Department
Research group
Publication type
Subject
Affiliation
Publications with a UAntwerp address
External links
Web of Science
Record
Identification
Creation 27.02.2015
Last edited 18.05.2017
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