Digital innovation in the port sector : barriers and facilitators
Faculty of Applied Economics
Network industries quarterly
, p. 11-14
University of Antwerp
This article identifies the barriers of digital innovation from initiation through to implementation, as well as assessing the impact of facilitators of ICT innovation. To do this, the present research applies four quantitative instruments. The research conducted within the BNP Paribas Fortis chair Transport, Logistics and Ports firstly indicates that alignment exists between company strategies and degree of success in the port sector, as compared to non-ICT initiatives. The ICT innovation initiatives also are profit-driven. Secondly, the port sector should be more open to disclose cost and benefit info, and should conduct more such analyses. Next, there are conditions that improve the degree of success. Overall, terminal alignment with the right ICT infrastructure proves key. But too many diverging interests among the stakeholders entail that digital innovation challenges the ability to cooperate. An important finding: regulation was identified neither as a barrier nor as a facilitator.