Foreign language anxiety in professional contexts : a short scale and evidence of personality and gender differences
van Witteloostuijn, Arjen
Faculty of Applied Economics
Schmalenbach business review. - Düsseldorf, 2000, currens
, p. 195-223
University of Antwerp
While increasing globalization of the business world and rising numbers of people working in foreign language contexts are undoubted facts of modern work life, there are surprisingly few studies on individuals emotional reactions to working in a foreign language. Facilitating further research, we introduce a short scale for foreign language anxiety that is applicable in business and other professional contexts. Additionally, we investigate its relationship with gender and general personality traits. Our analysis of survey data from 320 adult bilinguals with Dutch as their mother tongue and English as foreign language demonstrates the reliability of the short scale. Furthermore, we find that females experience higher levels of FLA, but that this association is mediated by differences in personality. Our study contributes to the emerging literature on individuals (emotional) responses to using foreign languages in business contexts.