Title
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An investigation of the theory-practice gap in the context of IT governance
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Author
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Abstract
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Despite having invested in education and training, many digital leaders in contemporary organizations fail to implement IT governance. These disparities between the knowledge of educated digital leaders and the effective implementation of this knowledge in organizations, is known in the academic literature as the theory-practice gap. The theory-practice gap has a large impact on the performance of organizations, because expected benefits from the implementation of IT governance fail to materialize. Little research has examined the theory-practice gap in the context of IT governance. Yet, the principal aim of this study is to examine the cause of the theory-practice gap in the context of IT governance. Thereto, we used the Delphi method to examine the significance of barriers to organizational learning in the context of IT governance as perceived by digital leaders such as CEO's, CIO's and IT managers. We provide a comprehensive overview of barriers that might hinder the implementation of IT governance in organizations. Examples of such barriers include: lack of top management support, missing links between the objectives of the implementation of the IT governance framework and important organizational goals, lack of clear responsibility concerning the implementation of IT governance and inconsistent organizational strategies, systems, policies and practices. From this point of view, the study supports the assertion that investments in learning at individual level might dissolve if the organization is not ready to absorb the knowledge. We provide important recommendations for IT governance practitioners aiming at preparing their organization for the implementation of IT governance. These recommendations include: ensure top management support, demonstrate the expected impact of IT governance in relation to the strategy of the organization, create organizational transparency (e.g. illuminate divergent objectives), increase awareness of organizational politics, challenge mental-models (e.g. outdated core-beliefs), demonstrate accountability for the implementation of IT governance, and develop the necessary social-and communication skills to create effective relationships between business and IT stakeholders. |
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Language
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English
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Source (journal)
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European Conference on Management, Leadership & Governance. - -
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Source (book)
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13th European Conference on Management, Leadership and Governance, (ECMLG), DEC 11-12, 2017, City Univ London, Cass Business Sch, City Univ London, Cass Business Sch, London, ENGLAND
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Publication
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Nr reading
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Acad conferences ltd
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2017
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ISBN
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978-1-911218-64-7
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978-1-911218-64-7
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Volume/pages
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(2017)
, p. 530-537
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ISI
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000425331200063
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Full text (publisher's version - intranet only)
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