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Title
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Business process management in the port sector : a literature review
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Author
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Abstract
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| This paper aims to review the application of business process management (BPM) in the port sector. Its objective is to understand whether BPM principles are applied in the port sector, the role of the procedural factor in port performance evaluation and whether electronic data interchange systems have been used for process management purposes. |
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Language
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English
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Source (journal)
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Maritime Business Review
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Publication
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Bingley
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Emerald group publishing ltd
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2019
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ISSN
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2397-3757
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DOI
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10.1108/MABR-10-2018-0042
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Volume/pages
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4
:1
(2019)
, p. 49-70
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ISI
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000468332200005
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Full text (Publisher's DOI)
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Full text (publisher's version - intranet only)
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