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Title
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The adoption of Web 2.0 technologies in academic libraries : a comparative exploration
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Author
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Abstract
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| This paper addresses the adoption and non-adoption of communication methods such as social media and explores the implementation of Web 2.0 technologies and their use in academic libraries. I interviewed 16 library employees from six academic university libraries in the Flanders region of Belgium and in South Africa. I explored five academic university libraries in the urban regions of Flanders and South Africa and one situated in a rural region of South Africa. This article discusses the benefits of using social media as a communication tool to engage with students. The results demonstrate that ‘ease of use’ was portrayed as a beneficial construct and has a positive influence on behavioural intention and use of Web 2.0 technologies. A comparison on the adoption of social media between the two countries indicate that financial resources, infrastructure and management support are crucial determining factors in service delivery. |
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Language
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English
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Source (journal)
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Journal of librarianship and information science. - London, 1969, currens
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Publication
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London
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2020
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ISSN
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0961-0006
[print]
1741-6477
[online]
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DOI
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10.1177/0961000618788725
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Volume/pages
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52
:1
(2018)
, p. 137-149
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ISI
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000511663100011
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Full text (Publisher's DOI)
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Full text (open access)
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Full text (publisher's version - intranet only)
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