Title
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Network managers as facilitators : a case study on a network of specialist and generalist service providers
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Author
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Abstract
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This study examines the role adopted by network managers to coordinate a network of generalist and specialist workers that provide services to families in poverty. A facilitating role is found to enhance the exchange of expertise among generalists and specialists, which is considered indispensable when providing responsive support and services to families in poverty. It is also observed that network managers need to adopt a mediating role when the leading organization of a network develops vertical steering mechanisms and reduces the professional discretionary power of the network members. |
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Language
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English
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Source (journal)
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Human service organizations : management, leadership & governance. - Abingdon, 2014, currens
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Publication
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Abingdon
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Routledge journals, taylor & francis ltd
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2020
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ISSN
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2330-3131
[print]
2330-314X
[online]
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DOI
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10.1080/23303131.2020.1760158
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Volume/pages
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p. 1-15
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ISI
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000535003700001
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Full text (Publisher's DOI)
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Full text (publisher's version - intranet only)
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