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Title
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Organizational sponsorship and service co-development : a contingency view on service co-development directiveness of business incubators
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Author
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Abstract
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| We address the lack of studies focusing on internal organizational sponsorship mechanisms, while considering environmental influencers and focus on a specific type of organizational sponsorship to do so: Business incubators. We argue that to be able to offer a customized incubatee-strengthening service pack, incubator-incubatee interaction is key, requiring clear-cut and directive service co-development instructions, which is our focal construct. To better understand the functioning of this focal construct, we adopt a contingency approach to examine how the incubator's human capital, and the institutional environment impact the incubator's service co-development directiveness. A quantitative empirical study reveals that both human capital and an entrepreneurially-minded regulative and cognitive institutional environment allow an incubator to be directive, thereby laying a foundation for co-development of customized service offerings. Moreover, the incubator's human capital turns out to further stimulate the positive effects of an entrepreneurially-minded regulative environment. All in all, we find that both internal organizational and external institutional elements are pivotal for first-best implementation of the internal sponsorship mechanism 'service co-development directiveness'. |
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Language
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English
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Source (journal)
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Technovation / Union Carbide. Chemicals Division. - Calcutta
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Publication
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Calcutta
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2020
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ISSN
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0166-4972
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DOI
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10.1016/J.TECHNOVATION.2020.102154
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Volume/pages
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98
(2020)
, p. 1-19
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Article Reference
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102154
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ISI
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000571473300005
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Medium
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E-only publicatie
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Full text (Publisher's DOI)
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Full text (publisher's version - intranet only)
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