|
Title
|
|
|
|
The concept of modularity in the context of IS/IT project outsourcing : an empirical case study of a Belgian technology services company
|
|
|
Author
|
|
|
|
|
|
|
Abstract
|
|
|
|
| Information systems and information technology (IS/IT) services are often outsourced to external partners for multiple reasons. The outsourcing literature is persistently reporting high failure rates in IS/IT project outsourcing. Literature suggests that the IS/IT project outsourcing is a complex maneuver, but unfortunately, none of the proposed remedies (mitigating actions) have considered addressing the complexity related issue in IS/IT project outsourcing. This paper explores the concept of modularity, as it has been applied in many other fields in order to manage complexity and enhance agility/flexibility. This paper presents a case study conducted at a Belgian organization involved in technology services and is part of a research project consisting of four cases. This study illustrates a systematic approach, how the concept of modularity can be applied in identifying 'couplings' which may be responsible for increasing complexity to IS/IT project outsourcing. This study is a first attempt to gain insight into this phenomenon. |
|
|
|
Language
|
|
|
|
English
|
|
|
Source (journal)
|
|
|
|
International journal of information system modeling and design
|
|
|
Publication
|
|
|
|
2020
|
|
|
DOI
|
|
|
|
10.4018/IJISMD.2020100101
|
|
|
Volume/pages
|
|
|
|
11
:4
(2020)
, p. 1-17
|
|
|
ISI
|
|
|
|
000583415200001
|
|
|
Full text (Publisher's DOI)
|
|
|
|
|
|
|
Full text (open access)
|
|
|
|
|
|