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Title
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Using the creativity support index to evaluate a product-service system design toolkit
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Author
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Abstract
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| The design of product-service systems (PSS) is one of the more recent evolutions in the field of design and innovation. The approach for designing products and services in an integrated way holds the opportunity for developing more value for the user and the entire value chain. Despite the existence of various PSS design tools and methods to optimize this creative development process, it remains unclear to what extent the full array of tools supports the design team in their creative work. In this article, we present the results of four years of iterative evaluation of a PSS Design Toolkit deployed in a graduate education setting, using the Creativity Support Index (CSI), a psychometrically-validated instrument. By using the CSI longitudinally, the results enabled us to iteratively improve the PSS Design Toolkit to better support future generation designers for the challenges that come with designing these product-service systems. |
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Language
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English
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Source (journal)
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Journal of design research. - Genève, 2006, currens
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Publication
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Genève
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Inderscience
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2021
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ISSN
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1748-3050
[print]
1569-1551
[online]
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DOI
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10.1504/JDR.2021.10040621
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Volume/pages
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1
:1
(2021)
, p. 1-24
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Article Reference
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10040621
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Medium
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E-only publicatie
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Full text (Publisher's DOI)
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Full text (open access)
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