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Title
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Generic Crew Resource Management training to improve non-technical skills in acute care - phase 2 : a pre-post multicentric intervention study
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Author
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Abstract
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| Background Crew Resource Management (CRM) training aims to improve non-technical skills to reduce preventable errors in healthcare. This study evaluates a generic CRM training program for acute care settings by assessing its’ effect on the four levels of Kirkpatrick. Methods The intervention entails a theoretical part and a simulation-based multidisciplinary team training including debriefing. Pre-post measurements were taken using questionnaires, observations and interviews. 231 Belgian physicians, midwives and nurses participated. Results On level 1, respondents provided high scores and perceived the training as important. On level 2, a shift in knowledge, skills and awareness was found for 9/23 items. Observations showed safer teamwork on level 3 for all specialty areas. On level 4, a significant improvement was measured only for perceptions of management. Hierarchy and lack of a safety culture hinder the application of CRM in practice. Conclusions A generic CRM-training invokes a positive reaction, changes attitude, knowledge, non-technical skills, and behavior. A one-time CRM-training is insufficient to change safety culture. The possibility of a generic training for acute specialty areas was confirmed. |
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Language
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English
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Source (journal)
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Clinical Simulation in Nursing
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Publication
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2021
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ISSN
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1876-1399
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DOI
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10.1016/J.ECNS.2021.06.013
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Volume/pages
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61
(2021)
, p. 65-78
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ISI
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000734185500009
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Full text (Publisher's DOI)
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Full text (open access)
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Full text (publisher's version - intranet only)
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