Title
Performance measurement in document delivery: the case of Impala, the Belgian document ordering system Performance measurement in document delivery: the case of Impala, the Belgian document ordering system
Author
Faculty/Department
Faculty of Social Sciences. Instructional and Educational Sciences
Administrative Services
Publication type
conferenceObject
Publication
Newcastle upon Tyne :University of Northumbria at Newcastle. Department of Information and Library Management, [*]
Source (book)
Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services held at Longhirst Management and Training Centre, Longhirst Hall, Northumberland, England, 7 to 11 September 1997 / Dixon, Pat [edit.]
ISI
000077075000048
Carrier
E
Target language
English (eng)
Affiliation
University of Antwerp
E-info
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Handle