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Title
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Mind the gap : the outcome map as a bridge from systemic sensemaking to PSS design in a case study about children with incarcerated parents
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Author
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Abstract
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| Children of prisoners are often referred to as orphans of justice or forgotten children. These children are unheard and unseen in a world made by adults for adults, they are reliant on their environment. To be able to design for these children, the whole system of actors and actants around them should be included and addressed. Systemic design is a design approach to tackle this social issue. It provides insights into the complexity of the context. However, after mapping the context, the major challenge lies in translating the output toward a design solution. This paper proposes an approach to address complex design challenges by applying both systemic design and product-service system (PSS) design and using outcome mapping to facilitate the translation from systemic analysis to PSS design. The process is applied to a project supporting children with incarcerated parents as a case study. Systemic design is used to understand the complexity of the issue, while PSS design applies systemic insights to design a concrete and integrated product-service system. The paper contributes to the design field by evaluating outcome mapping as a possible bridge between the analysis phase and the idea generation phase of socio-technical issues. |
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Language
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English
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Source (book)
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DS 123 : proceedings of the 25th International Conference on Engineering and Product Design Education (E&PDE 2023), 7-8 September, 2023, Barcelona, Spain
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Publication
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Glasgow
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The Design Society
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2023
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ISBN
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978-1-912254-19-4
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DOI
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10.35199/EPDE.2023.117
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Volume/pages
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123
(2023)
, p. 697-702
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ISI
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001248631000117
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Full text (Publisher's DOI)
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Full text (open access)
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