Publication
Title
Patient activated rapid response : the '999' for patients admitted to hospital
Author
Abstract
Background: Patient activated rapid response (PARR) services allow patients and family members to escalate care in hospital without agreement by their primary care team. Methods: This paper explores the evidence base for PARR and examines the experience of a sample of patients to identify barriers and opportunities for PARR. These are then used to develop a framework for the measurement of PARR that can be applied to quantify clinical impact and develop new research. Results: The observed number of escalation events by patients and family members is small. Interviews with patients suggested concerns of patients in undermining staff and difficulties to recall the mechanics of escalation during periods of acute illness. The Quadruple aim could be used as a framework to quantify impact: In a functioning PARR system earlier recognition of illness can be facilitated by patients and this should lead to 1. a reduction in cardiac arrests and preventable deaths, 2. timely admission to critical care with shorter (cheaper) length of stay, 3. better patient engagement and Patient Reported Experience measures and 4. flatter hierarchies with higher staff satisfaction. Conclusion: PARR services are in the early stages of implementation. We present a framework to measure improvement of services and research.
Language
English
Source (journal)
Journal of patient safety and risk management. - [London], 2018, currens
Journal of Patient Safety and Risk Management. - -
Publication
[London] : SAGE Publications , 2023
ISSN
2516-0443
DOI
10.1177/25160435231199338
Volume/pages
28 :4 (2023) , p. 156-162
ISI
001071319400003
Full text (Publisher's DOI)
Full text (open access)
Full text (publisher's version - intranet only)
UAntwerpen
Faculty/Department
Research group
Publication type
Subject
Affiliation
Publications with a UAntwerp address
External links
Web of Science
Record
Identifier
Creation 30.10.2023
Last edited 28.12.2023
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