Title
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User consultation during the fuzzy front end: evaluating student's design outcomes
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Author
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Abstract
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In this paper we evaluate the involvement of a partially blind user as lead user in the early stages of a product redesign during an undergraduate product design-engineering course. Throughout the early stages of product design, or fuzzy front end, there is a high level of uncertainty. End users, with their increased contextual knowledge can play an important role in this process, improving decision-making. Yet limited research has thus far been done on user types for involvement and concept generation efficiency. To study whether end user involvement will impact results, a group of students were given consults from a partially blind end user. Using a panel of four judges, we evaluate the results. We find no significant differences in the feasibility, user value or originality of the concepts created by students who received a user consult. We discuss these findings within the context of user involvement in design engineering education. |
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Language
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English
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Source (journal)
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International journal of technology and design education. - Place of publication unknown
International Journal of Technology and Design Education
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Publication
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Place of publication unknown
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2017
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ISSN
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0957-7572
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DOI
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10.1007/S10798-016-9361-4
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Volume/pages
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27
:4
(2017)
, p. 563-575
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ISI
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000414785300004
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Full text (Publisher's DOI)
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