Publication
Title
Users' involvement in digital health collaborative projects
Author
Abstract
Purpose This research analyzes the roles of users in innovative digital health collaborative projects from the perspective of the user by considering three dimensions: their motivation, project activities and the support of the partnership for their effective involvement. Design/methodology/approach The authors unraveled profiles of users by using a Q-methodological analysis of 24 statements and 44 service users. The statements for the three dimensions were designed according to previous models of stakeholder identification and customer participation in new product management. Findings The authors obtained two profiles that advocate active participation of users, though with a different degree of involvement. One of them supports the role of users as “advisors” of users' preferences and needs, and the other indicates a higher involvement of users as “cocreators” of the innovation, with the same contribution and responsibility as the other partners. Originality/value Previous research has analyzed user involvement in digital health, as part of wider research on factors leading to the success and adoption of innovations. Moreover, previous research has analyzed user involvement in innovation projects, but without differentiating between projects carried out by an individual organization and those conducted by a partnership. This research contributes to filling this gap by revealing users' expectations about their involvement and how they think they will fit in with the dynamics of collaborative projects.
Language
English
Source (journal)
Journal of health organization and management. - Place of publication unknown
Publication
Place of publication unknown : 2024
ISSN
1477-7266
DOI
10.1108/JHOM-04-2023-0118
Volume/pages
38 :1 (2024) , p. 129-148
ISI
001137734700001
Pubmed ID
38192045
Full text (Publisher's DOI)
Full text (open access)
UAntwerpen
Faculty/Department
Research group
Project info
Transforming into Open, Innovative and Collaborative Governments (TROPICO).
Publication type
Subject
Affiliation
Publications with a UAntwerp address
External links
Record
Identifier
Creation 10.01.2024
Last edited 01.02.2024
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