Publication
Title
On knowing what you do (not) know: implications for training nurses to be competent accommodators
Author
Abstract
Overseas educated nurses’ (OENs) professional identity becomes threatened when limited communicative competence in the local language of their host country results in communication problems. While training is essential for increasing OENs’ communicative competence, their own perceptions of their competence should not be neglected. This article focuses on the impact of an English-language training programme on the self-perceived communicative competence of OENs (n = 68) in the United Kingdom. The effects of the training on their actual and self-perceived communicative competence, comprising competence in Task Focus (TF) and Rapport Building (RB), was examined using quantitative analysis based on pre- and post-training questionnaire and test data. It was found that there was a significant increase in the OENs’ self-perceived communicative competence from pre- to post-training. Further, Actual Task Focus (ATF) and Perceived Task Focus (PTF) competence correlated before and after training, whereas Actual Rapport Building (ARB) competence and Perceived Rapport Building (PRB) competence were not correlated before training, but did correlate after training. The pre-training lack of correlation seems to be due to an overestimation of competence. In sum, participants formed more accurate perceptions of their ARB competence through training. The results hold implications for developing OENs’ accommodative competence.
Language
English
Source (journal)
Communication & Medicine
Communication & Medicine
Publication
2022
ISSN
1612-1783
DOI
10.1558/CAM.26707
Volume/pages
19 :1 (2022) , p. 10-25
Full text (Publisher's DOI)
Full text (publisher's version - intranet only)
UAntwerpen
Faculty/Department
Research group
Publication type
Subject
Affiliation
Publications with a UAntwerp address
External links
Record
Identifier
Creation 22.01.2024
Last edited 25.01.2024
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