Publication
Title
Complaint management: a tool for quality improvement
Author
Language
English
Source (book)
Quality and educational management: a European issue / European Network for Improving Research and Development in Educational Management. Annual Conference. - Budapest, 2000
Publication
s.l. : Müszaki Könyvkiaó, 2000
ISBN
963-16-3066-8
Volume/pages
p. p. 181-192
UAntwerpen
Faculty/Department
Research group
Publication type
Affiliation
Publications with a UAntwerp address
External links
Record
Identification
Creation 08.10.2008
Last edited 23.12.2015
To cite this reference