Title
Complaint management: a tool for quality improvement Complaint management: a tool for quality improvement
Author
Faculty/Department
Faculty of Social Sciences. Instructional and Educational Sciences
Publication type
bookPart
Publication
s.l. :Müszaki Könyvkiaó, [*]
Source (book)
Quality and educational management: a European issue / European Network for Improving Research and Development in Educational Management. Annual Conference. - Budapest, 2000
ISBN
963-16-3066-8
Carrier
E
Target language
English (eng)
Affiliation
University of Antwerp
Handle