Title
Using COBIT and the balanced scorecard as instruments for service level management Using COBIT and the balanced scorecard as instruments for service level management
Author
Faculty/Department
Faculty of Applied Economics
Publication type
article
Publication
Rolling Meadows, Ill. ,
Source (journal)
Information systems control journal. - Rolling Meadows, Ill.
Volume/pages
(2003)
ISSN
1526-7407
Carrier
E
Target language
English (eng)
Affiliation
University of Antwerp
Handle