Title
Possibilities and constraints of the use of a contact center in the public sector Possibilities and constraints of the use of a contact center in the public sector
Author
Faculty/Department
Faculty of Social Sciences. Communication Sciences
Publication type
article
Publication
Source (journal)
International journal of call centre management
Volume/pages
5(2003) :3 , p. 187-196
ISSN
1463-1415
Carrier
E
Target language
English (eng)
Affiliation
University of Antwerp
Handle