Possibilities and constraints of the use of a contact center in the public sector

Publication

Title				Possibilities and constraints of the use of a contact center in the public sector

Author				Gelders, Dave Walrave, Michel

Language				English

Source (journal)				International journal of call centre management

Publication				2003

Volume/pages				5 :3 (2003) , p. 187-196

UAntwerpen

Faculty/Department				Faculty of Social Sciences. Communication Sciences

Research group				Media, ICT and interpersonal relations in Organisations and Society (MIOS)
Publication type				A2 Journal article

Affiliation				Publications with a UAntwerp address

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08.10.2008

Last edited

07.10.2022

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