Publication
Title
Possibilities and constraints of the use of a contact center in the public sector
Author
Language
English
Source (journal)
International journal of call centre management
Publication
2003
Volume/pages
5:3(2003), p. 187-196
UAntwerpen
Faculty/Department
Research group
Publication type
Affiliation
Publications with a UAntwerp address
External links
Record
Identification
Creation 08.10.2008
Last edited 10.07.2013
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