Publication
Title
Het call center: van oproepcentrum naar multamediaal contact center
Author
Language
Dutch
Source (book)
Call centers: synergie tussen high tech en human touch / Vervloet, Louis [edit.]
Publication
Brussel : Europees Sociaal Fonds, Agentschap Vlaanderen, 2001
Volume/pages
p. 21-32
UAntwerpen
Faculty/Department
Research group
Publication type
Affiliation
Publications with a UAntwerp address
External links
Record
Identification
Creation 08.10.2008
Last edited 10.07.2013
To cite this reference