Title
Het call center: van oproepcentrum naar multamediaal contact centerHet call center: van oproepcentrum naar multamediaal contact center
Author
Faculty/Department
Faculty of Social Sciences. Communication Sciences
Research group
Media, ICT and interpersonal relations in Organisations and Society (MIOS)
Publication type
bookPart
Publication
Brussel :Europees Sociaal Fonds, Agentschap Vlaanderen, [*]
Source (book)
Call centers: synergie tussen high tech en human touch / Vervloet, Louis [edit.]
1
Carrier
E
Target language
Dutch (dut)
Affiliation
University of Antwerp
Handle