Publication
Title
Social services, social work and information management: some European perspectives
Author
Abstract
Social services are entering the information society. Over the past decades, information technology applications have slowly permeated service agencies. Although originally the domain of administrative and management staff, now core operational staff are also confronted with making increased use of technology. The way information management in human services is shaped is not only dependent upon technology, but increasingly seems to result from an interaction between social policy developments and information technology opportunities. Similarly, social policy developments are shaped by the existing information management infrastructure. One of the purposes of this paper is to explore-taking social services and social work as the exemplar, and mainly drawing upon experiences from the UK and the Netherlands-the relationship between new technology and the policy environment. We also reflect on whether or not this relationship is more complex than indicated by globalization and related post-Fordist theories
Language
English
Source (journal)
European journal of social work. - Oxford
Publication
Oxford : 1999
ISSN
1369-1457 [print]
1468-2664 [online]
Volume/pages
2:2(1999), p. 165-175
Full text (Publishers DOI)
Full text (publishers version - intranet only)
UAntwerpen
Faculty/Department
Publication type
Subject
Affiliation
Publications with a UAntwerp address
External links
Record
Identification
Creation 23.04.2009
Last edited 22.11.2016
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