Title
Information behaviour in a scientific-technical environment: a survey with innovation engineers
Author
Faculty/Department
Faculty of Social Sciences. Instructional and Educational Sciences
Publication type
article
Publication
Amsterdam ,
Subject
Documentation and information
Computer. Automation
Source (journal)
Scientometrics: an international journal for all quantitative aspects of the science of science and science policy. - Amsterdam
Scientometrics: an international journal for all quantitative aspects of the science of science and science policy. - Amsterdam
Volume/pages
25(1992) :1 , p. 101-113
ISSN
0138-9130
ISI
A1992JU16400006
Carrier
E
Target language
English (eng)
Full text (Publishers DOI)
Affiliation
University of Antwerp
Abstract
A small written survey with innovation engineers in a large company is discussed, giving some figures on both behaviour and attitudes with respect to 1) information gathering, 2) information production/dissemination and 3) information storage and management. Most results confirm the trends in other research with R & D engineers: the use and management of information is rather improvised with low levels of sophistication. High tech information techniques (databases, online...) are only marginally important in this high-tech environment. Only younger engineers do some structured efforts. The general attitude is to rely mostly on oral, personal and occasional information sources. By combining positive attitudes and behaviour aspects towards information in the job, a measure of 'information-orientation' was constructed, which can be seen as an extension of the classical concept of 'gate-keepers' in a company. A few questions to reconstruct a 'critical incident' with respect to information problems reveal that information situations can be very time- and money-consuming but again solutions depend on occasional and unstructured information work. However the restricted written approach did not prove to be a good one for this kind of analysis. More in-depth interview-techniques will be necessary for analysis within the 'critical incident theory'-frame.
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