Publication
Title
Klachtenmanagement als hefboom voor kwaliteitsverbetering van overheidsoptreden
Author
Language
Dutch
Source (book)
Plainte et médiation, ou: Comment rencontrer les impératifs de qualité des services publics. - Bruxelles, 2008
Source (series)
Les cahiers des sciences administratives. - Bruxelles, 2003 - 2008; 2008: 15
Publication
Bruxelles : Larcier, 2008
ISBN
978-2-8044-3207-2
Volume/pages
p. 55-74
UAntwerpen
Faculty/Department
Research group
Publication type
Subject
Law 
Affiliation
Publications with a UAntwerp address
External links
Record
Identification
Creation 28.10.2009
Last edited 11.09.2014
To cite this reference