Title
Klachtenmanagement als hefboom voor kwaliteitsverbetering van overheidsoptreden
Author
Faculty/Department
Faculty of Social Sciences. Political Sciences
Publication type
bookPart
Publication
Bruxelles :Larcier, [*]
Subject
Law
Source (book)
Plainte et médiation, ou: Comment rencontrer les impératifs de qualité des services publics. - Bruxelles, 2008
Source (series)
Les cahiers des sciences administratives. - Bruxelles, 2003 - 2008; 2008: 15
ISBN
978-2-8044-3207-2
Carrier
E
Target language
Dutch (dut)
Affiliation
University of Antwerp
Handle