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Title
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Effects of politeness strategies and directness in Dutch and Belgium bad news letters
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Author
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Language
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English
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Source (book)
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Researching business communication: perspectives from scholarship, education and practice / Dieltjens, S. [edit.]; et al.
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Publication
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Antwerp
:
ABC-GABC
,
2010
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ISBN
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978-94-90909-00-0
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Volume/pages
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p. 33-34
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