Publication
Title
"You matter, we care": communicating (lack of) empathy to customers in a transitional economy: the case of hospitality industry in Croatia
Author
Language
English
Source (book)
Proceedings of the 9th International Conference on Research in Advertising (Icoria) Madrid, 2010
CD-ROM
Publication
S.l. : 2010
ISBN
9788473567053
Volume/pages
p. ?
UAntwerpen
Faculty/Department
Research group
Publication type
Subject
Affiliation
Publications with a UAntwerp address
External links
Record
Identification
Creation 10.12.2010
Last edited 12.09.2013
To cite this reference