Publication
Title
Feedback, a powerful lever in teams : a review
Author
Abstract
This paper reviews the literature on the effects of feedback provided to teams in higher education or organizational settings. This review (59 empirical articles) showed that most of the feedback applications concerned knowledge of results (performance feedback). In contrast, there is a relatively small body of research using feedback conveying information regarding the way individuals or the team performed a task (process feedback). Moreover, no research compared the effectiveness of process versus performance feedback. Concerning feedback effectiveness, half of the studies implementing performance feedback research reported uniformly positive effects while the other half resulted in positive effects on some dependent variables and no effect on others. All the studies using solely process feedback showed mixed positive results: some dependent variables improved while some others did not change. None of the studies reported any negative effects. This review also highlighted 28 key factors supporting feedback interventions effectiveness.
Language
English
Source (journal)
Educational research review. - Amsterdam
Publication
Amsterdam : 2012
ISSN
1747-938X
Volume/pages
7:2(2012), p. 123-144
ISI
000305108800003
Full text (Publishers DOI)
Full text (publishers version - intranet only)
UAntwerpen
Faculty/Department
Research group
Publication type
Subject
Affiliation
Publications with a UAntwerp address
External links
Web of Science
Record
Identification
Creation 08.06.2012
Last edited 12.05.2017
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